We offer a 30-day money-back guarantee for new subscriptions. If you decide Coveron isn’t the right fit for you at this time, you can request a refund within 30 days of your first purchase by following the instructions below.
The guarantee applies only to your initial subscription purchase. Once your subscription renews, it’s no longer eligible for a refund under this policy (unless local laws require otherwise). For full details, please see our Terms of Service.
Visit our article on canceling the auto-renewal of a Coveron subscription if you want to stop Coveron services after your subscription ends.
Note: Canceling your account during an ongoing service period will not result in a refund for the unused portion of that period.
How to claim a refund
If you decide within the first 30 days that Coveron isn't the right fit for you at this time, contact our customer support team to request a refund. They will guide you through the necessary steps. Before you do, we also encourage you to contact them to troubleshoot any issues you may be experiencing. Many common problems can be resolved quickly, so you can get the most out of Coveron.
What are the exceptions to the money-back policy?
Please be aware of the following exceptions to our money-back policy:
- Our 30-day money-back guarantee applies only to your initial purchase of Coveron Service.
- We do not grant refunds for recurring subscription payments if you cancel the Services after the renewal date, unless applicable law provides otherwise.
- If you purchased your Coveron subscription through the third-party services, your refund will be subject to their refund policies. Unfortunately, we cannot directly process refunds for purchases made through these platforms. You will need to contact store support directly to request a refund.
- Payments made using prepaid cards or gift cards are non-refundable.
- For payments made using cryptocurrency, the refund will be issued in the same cryptocurrency for the equivalent amount in US Dollars based on the exchange rate at the time the refund is processed.
- Payments made using partner promo codes are non-refundable.
NOTE: For more information, please refer to our Terms of Service.
